Baton Rouge, LA – All four hospitals that are part of the Franciscan Missionaries of Our Lady Health System were recognized for quality this week by the Louisiana Quality Foundation during a reception at the Governor’s Mansion. The Louisiana Quality Foundation gives Performance Excellence Awards based on the National Malcolm Baldrige criteria.
Our Lady of the Lake Regional Medical Center in Baton Rouge received the Level III Performance Excellence Award
St. Elizabeth Hospital in Gonzales received the Level III Performance Excellence Award
Our Lady of Lourdes Regional Medical Center in Lafayette received the Level II Performance Excellence Award
St. Francis Medical Center in Monroe received the Level II Performance Excellence Award
“The Louisiana Performance Excellence Award recognition for all four of our hospitals is a first for any Louisiana Health System,” said John Finan, CEO, Franciscan Missionaries of Our Lady Health System. “This recognition is evidence that all 10,000 plus health system team members are working hard both on the frontlines and behind the scenes to achieve the highest standards of quality in our everyday operations.”
The Louisiana Performance Excellence Award is a statewide award recognizing quality leadership in education, government, manufacturing, service industries, healthcare and non-profit organizations. The purpose of the award is to promote quality and performance excellence awareness and practices in Louisiana and recognize the quality achievements of Louisiana organizations. Organizations that are recognized are evaluated based on their proven effectiveness, sustainability, innovation, integrated processes and tracked results.
Organizations that apply to be considered for this award do so under one of three levels. Level I applicants are in the early stages of performance improvement and are judged on their organizational profile. Level II applicants submit an organizational profile and information related to their leadership, strategic planning, customer and market focus, measurement, analysis and knowledge management, human resource focus, and process management. Level III is the highest honor and applicants submit for review of all the information listed above plus information on their business performance results and must participate in a rigorous site visit to demonstrate excellence and quality.
Louisiana Performance Excellence Awardis administered by the Louisiana Quality Foundation, a non-profit organization founded in 1995 to promote use of the Baldrige criteria by Louisiana organizations. To learn more, visit www.louisianaquality.org.